Customer Relations / Account Manager Resume Sample

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Account Manager Resume Example & Resume Template


B.S. in BusinessJune 2004August 2009

Ball State University - Muncie, IN

Core Qualifications

  • E-Commerce Management Experience (8 years)
  • Management Experience (6 years)
  • Intelligence Targeting (6 years)
  • Customer Relations Management (10+ years)
  • Business Development (8 years)


First Ranked Sales Representative

Awarded Sales Representative for selling $20,000 worth of merchandise in 3 weeks Appointed





Lisa Owl

Account Manager

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel  comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.


Account ManagerMay 2014Present

Infinite Management Group, Inc.
  • Completed on average, 500 daily outbound calls generating a 76% conversion rate
  • Collaborated with other Account Managers to prepare and deliver performance updates and quarterly business reviews
  • Monitored market, and product innovations, and competitor activity, and adjusted account sales approach to adjust the latest market conditions
  • Addressed customer's questions and concerns regarding company products, prices, and availability
  • Trained sales teams on educational products at seminars and special event

Account ManagerNovember 2009May 2014

Vector Marketing, Inc.
  • Managed day-to-day activities involving tenants, subcontractors and property management
  • Monitored and documented income, including delinquencies
  • Worked with the owners to identify, develop and achieve community goals and objectives
  • Conducted apartment tours for potential tenants and answered any questions
  • Maintained accurate and updated websites and printed materials
  • Monitored common areas for cleanliness and safety